These General Terms of Use aim to establish the rules for the use and navigation of the website www.hotelsevencrown.com.

I. Purpose of the Website

The purpose of the Hotel’s website is to present:

  • -Establishments belonging to Hoteles Seven Crown, located in Mexico, that offer room and suite reservation services.
  • -All hotel and suite reservation services that may be provided by the establishments.
  • -Connecting clients and/or users with Hoteles Seven Crown establishments.

II. Access and Availability of the Website

The website is accessible to all users 24 hours a day, 7 days a week, except in the event of faults or maintenance work necessary for the proper functioning of the website.

Users are personally responsible for establishing the means to access the website. They are responsible for paying for telecommunications when accessing and using the website.

HOTELES SEVEN CROWN reserves the right, without prior notice or penalty, to temporarily or permanently close a website or to suspend access to one or more of the functionalities of a website described above for the purpose of performing technical updates or modifications. Maintenance work may be carried out on the Websites without prior notice to the user.

More generally, HOTELES SEVEN CROWN reserves the right to make any changes and improvements to the websites that it deems necessary or useful to ensure that the websites and the functions offered operate correctly.

HOTELES SEVEN CROWN is not responsible for the inability to access the Websites for any reason.

In particular, the user acknowledges and accepts the features and limitations of the Internet and the operating systems of each of the Websites, and acknowledges that:

  • -The use of the Websites is at the user’s own risk.
  • -The use of the Websites depends on the proper functioning of the Internet network.
  • -It is stipulated that HOTELES SEVEN CROWN cannot be held responsible for any malfunction of the Internet network used by a User.
  • -Each website can be accessed "as it is" and "as available".
  • -The protection of your own data is your responsibility, and you are responsible for taking all necessary measures to retain and protect it from potential viruses that may be circulating on the Websites.

III. User Obligations

The User agrees to access and use the Websites in accordance with current laws and regulations and in compliance with these General Terms and Conditions.

In particular, the User agrees to:

  • -Comply with all legal and regulatory obligations applicable to the use and navigation of the Websites.
  • -Not to use any method to copy the content of the Websites, nor alter, reproduce, modify or create any work based on the content of the Websites, without the prior express written consent of LOV HOTEL COLLECTION.
  • -Not to use, reproduce or have reproduced, for commercial or sales purposes, the Websites or the services and products offered on the Websites by LOV HOTEL COLLECTION, its establishments, and/or its external service provider partners.
  • -Not to alter the integrity and/or security of the Websites, including importing viruses or any other computer program intended to damage the Websites.
  • -Not to upload, transmit or send, by any means, through a Website, any content that is illegal, harmful, abusive, threatening, or detrimental to any person, or contrary to public order or defamatory.
  • -In general, not to use the Websites for any purpose other than those detailed in section 1 above.

IV. Intellectual Property

It is stated that HOTELES SEVEN CROWN is the sole owner of the “SEVEN CROWN” brand and logo, which appear on the Websites. The user acknowledges HOTELES SEVEN CROWN’s exclusive rights to the "Seven Crown" brand and logo as they appear on the website, and agrees not to use them in any way and, in general, not to infringe on the intellectual property rights of HOTELES SEVEN CROWN.

HOTELES SEVEN CROWN holds or has the right to use all intellectual property rights relating to both the structure and content of each website. All texts, graphics, icons, photographs, plans, drawings, images, logos, videos, sounds, trademarks, databases, animated sound sequences, and, in general, all components of the website, are the exclusive property of HOTELES SEVEN CROWN or third parties who have authorized HOTELES SEVEN CROWN to use them, and may not be represented, reproduced, exploited, or extracted, in whole or in part, on any medium, without express authorization.

The User does not acquire any intellectual property rights over the websites, the content, and/or the services and products offered. The User expressly accepts that the use of a Website does not infringe HOTELES SEVEN CROWN’s rights in any way, and in particular, that such use will not constitute an infringement or unfair or parasitic attack on the information and content of the Websites, and the services and products offered on the website.

V. Personal Data Protection

In accordance with applicable data protection regulations, HOTELES SEVEN CROWN processes the personal data necessary for conducting its business, particularly through the website.

VI. Responsibility of Seven Crown Hotels

The website is available for browsing without any guarantee. HOTELES SEVEN CROWN is not responsible if a Website is not available and/or does not function properly.

By using the website, the user accepts all negative consequences that may arise from the website. In this regard, it is the responsibility of each user to take all appropriate measures to protect their own data and/or software stored on their computer against any attack. HOTELES SEVEN CROWN is not responsible for any type of damage to users’ data or computer equipment.

Furthermore, HOTELES SEVEN CROWN is not responsible for the presence of viruses on a Website.

HOTELES SEVEN CROWN will not be, under any circumstances, responsible for indirect damages or damages resulting from the loss of data caused by the use or inability to use a Website.

HOTELES SEVEN CROWN may temporarily or permanently suspend access to the website and any related services, particularly in the event that HOTELES SEVEN CROWN ceases the activity in question, transfers or closes an establishment, or in the event of legal or voluntary dissolution of the Company.

The information accessible on the website is provided and available as is. Consequently, HOTELES SEVEN CROWN is not responsible for the accuracy, errors, or omissions contained in the Websites. The photographs and descriptions of products and services available on the Websites do not have contractual value.

VII. Miscellaneous

The user acknowledges and accepts that HOTELES SEVEN CROWN may transfer all rights and obligations contained herein to any third party without the User’s prior written consent. The User agrees that such transfer releases HOTELES SEVEN CROWN from its future contractual obligations with the user. The User may not transfer or assign the rights or obligations they hold under these terms without the express, written, and prior permission of HOTELES SEVEN CROWN.

VIII. Commitment

Responsibility is at the heart of our business. We are responsible for the well-being of our clients and employees. Essentially, our hotels are symbols of durability due to their history, iconic locations, the importance they hold for their locality, and the service they provide to our clients.

Corporate Social Performance. Quality of life at work is one of the group’s main concerns. The human resources department works hard to make the day-to-day life of our teams enjoyable and educates them on topics such as equality and inclusion at work.

IX. Conclusion

We know that the path to a virtuous circle is long and difficult. Hoteles Seven Crown gradually builds its responsibility strategy with practical actions and commitments, inspiring both clients and employees.

We have made progress and have implemented strategies to continuously evaluate and improve our performance.

Strategies are being developed to ensure that appropriate actions are implemented and followed, and that teams work together towards a single goal: responsible and lasting pleasure.